Firestone Complete Auto Care

Reviews about Firestone Complete Auto Care

• Robert Hinh

  Oct, 29 2018
  ★ ☆ ☆ ☆ ☆
  I went in for an oil change and tire realignment/general tire service and waited there while my vehicle was being serviced. Everything was fine until about now. I usually pour some more oil after about ~2000 miles after my last oil change and generally I don't need to pour much. However, it seemed that I had to put in about 1.25 extra quarts of motor oil to bring it to the low levels.. So this tells me they must've been using lower quality motor oil when they serviced my vehicle because I usually don't need to put in this much extra oil just as a fill up...
  
  But the straw that broke the camel's back was when I realized that my tire pressure was really low (20 PSI when it should be about 35-40 PSI) in multiple tires... Normally, I wouldn't check the actual PSI but I found out by looking at the tires and seeing that it was a little flat... This made me realized that they probably didn't even check my tires even though I asked them to service them...
  
  Overall, I personally would never come back here again and would drive the extra 30 min to a different Firestone or just go somewhere else. And my advice if you do get your vehicle serviced here, be sure to double check their work when it is complete.

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